Help Center
These short videos will make you a Shop Hero Pro in no time.
Want to book a 1:1 training with our team? We’ve got availability this week.
Getting Started
New to Shop Hero? Start here.
Understand the Dashboard
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What is a Layout?
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Creating a Layout
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Cards and Containers
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Configuring Your Shop Settings
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Inviting Your Team
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Features and Functionality
Dive into more product features with these short videos.
Card Timer
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Add/Delete Card Notes
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Card Color
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Assign Users to a Card
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Customer Updates
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Container Metrics 1.0
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Using the Activity Feed
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Using the Message Board
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Adding or Deleting Users
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Best Practices
Wanna be a Basecamp power user? Hone your skills with these pro tips and tricks.
How to Search for an RO
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Dashboard Zoom In and Out
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Filter Dashboard by User
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Manual Cards 101
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“Heat Map” and “1st Call”
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Manually Force a Sync
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